SGRC Policy

At SEICOM Degree College, the Student Grievance Redressal Committee (SGRC) is established to provide a fair and transparent mechanism for addressing and resolving student grievances. The committee ensures that all concerns are dealt with promptly and effectively, fostering a harmonious campus environment.

Objectives

1. To ensure students' rights are respected and protected.

2. To address complaints related to academics, administration, or campus facilities.

3. To promote transparency and accountability in handling student grievances.

4. To create a positive and supportive learning environment.

Key Practices

1. Grievance Submission:

   • Students can submit their grievances through a dedicated portal, email, or drop boxes placed on campus.

   • Complaints can be related to academic issues, infrastructure, harassment, or general concerns.

2. Fair Review Process:

   • Grievances are reviewed by the SGRC in a confidential and unbiased manner.

   • The committee ensures a timely and thorough investigation of each case.

3. Resolution Mechanism:

   • Appropriate actions are taken based on the nature and severity of the grievance.

   • Resolutions are communicated clearly to the concerned parties.

4. Awareness and Accessibility:

   • Regular orientation sessions inform students about the grievance redressal system.

   • The process is made simple and accessible to all students.

5. Record Maintenance:

   • All grievances and their resolutions are documented for future reference and accountability.

Composition of the Committee

The SGRC comprises:

• A senior faculty member as Chairperson.

• Faculty representatives from various departments.

• Student representatives.

• Administrative staff member.

Impact

The SGRC plays a pivotal role in ensuring that student concerns are addressed effectively, maintaining trust and ensuring a positive academic and campus experience for all.